We believe that our on-site employees are our best resource for learning more about our customers and their varying needs. Our company was founded upon the simple philosophy that total commitment to our employees and clients translates into good business. Our executive management team routinely meets with all employees and lot personnel to mentor, teach and mutually share ideas. This open dialogue fosters pride for and commitment to the success of the business, and helps our staff work proactively to resolve problems and facilitate growth opportunities. In addition, employees may be asked to participate in meetings with restaurant, property and building managers to provide a better working relationship.

At MSI we have put together one of the best teams of professionals in the region. Our executive management has a combined experience of over 26 years and we have present employees that have worked since the companies inception nearly 10 years ago.

OUR EMPLOYEES

● Go through an entire day of training testing driving and people skills.
● Receive bi-annual background checks to protect you and your customers from incident. We also check driving records.
● All speak good English.
● Have a team leader who is fully capable and trained to handle any incident large or small until one of our managers arrives.

Parking management and the transportation industry consists of more than just maintaining lots and driving around. At MSI, it's largely about customer service. We hire individuals who share our service philosophy making each customer contact a positive experience. Before any employee is hired, each is thoroughly tested and their driving and legal records are reviewed. Our final selection will always be an employee who best meets the needs of the customer, and one who best upholds the standards of MidPark Services Inc. Prior to receiving an assignment, each employee must complete a preparation program that includes customer service training, communication, problem resolution skills, and safety protocols. Because each job is unique, each employee must be thoroughly familiar with the specific requirements and preferences of each owner, customer, and parking facility.